casavi
Modern communication portal for tenants and owners.
Units-Master vs. casavi→Units-Master live Review
Units-Master Software Comparison
11 vendors evaluated · 13 feature dimensions · Last reviewed: 15 August 2026
All vendors at a glance
The DACH market for property management software splits into three established architecture types — communication portals, legacy ERPs, and cloud ERPs — plus a fourth type that Units-Master represents: the AI-first operating system for process automation.
Communication Portals
Legacy ERPs (Desktop)
Legacy ERP hausmanager (net-haus)
Facility management focus with native accounting.
Units-Master vs. hausmanager (net-haus)→Legacy ERP haus-manager (Schweighofer)
For small and mid-sized self-managers.
Units-Master vs. haus-manager (Schweighofer)→Legacy ERP HausPerfekt
Aareon Group. Deep BK01 banking, native WEG voting.
Units-Master vs. HausPerfekt→Legacy ERP ITS HV
Classic desktop accounting system.
Units-Master vs. ITS HV→Legacy ERP IGEL Real
Austrian regional ERP with deep MRG/WEG/WGG accounting.
Units-Master vs. IGEL Real→Legacy ERP CONTHAUS
Modular Austrian ERP with CONTBUCH accounting and CONTWEB portal.
Units-Master vs. CONTHAUS→
Cloud ERPs
Cloud ERP andromeda.One
Full cloud ERP with EBICS banking and DMS.
Units-Master vs. andromeda.One→Cloud ERP leikom
Regional Austria focus with solid accounting features.
Units-Master vs. leikom→Cloud ERP dynvon
WEG-specialised cloud tool with native ticketing.
Units-Master vs. dynvon→Cloud ERP domizil+
Enterprise focus with broad feature coverage.
Units-Master vs. domizil+→
4 Architecture Types
Not every product competes in the same category. Choosing the right archetype leads to better buying decisions.
Portal
Communication Portals
Modern UI, strong tenant apps. Ticketing as a passive inbox. High reliance on external integrations. No executable process layer.
Legacy ERP
Legacy ERPs (Desktop)
Decades of industry expertise. Deep banking (BK01, EBICS). Desktop-bound, legacy UI. No AI, no automation.
Cloud ERP
Cloud ERPs
Full cloud architecture. Native document management. Broad feature coverage. No voice AI, no SOP layer.
Niche
Niche
Specialised point solutions for a single process (e.g. WEG voting). Not a full management system.
AI OS
AI-First Operating System
52 executable SOPs + Visual Builder. Native inbound voice AI agent. In-app copilot Werner AI. Embedded service directory (/directory).
Software Feature Comparison Matrix
All statements are based on public product data, changelog reviews, and direct vendor comparisons (as of August 2026).
| Vendor | Process Ticketing | Visual Workflow Engine | Voice AI (Phone) | In-App AI Chat | In-App Team Chat | Owner / Tenant Portal | Auditor Portal | Accounting & Reports | GoBD / BAO Archiving | Service Directory | Banking / SEPA & EBICS | WEG Voting & Assembly | Meter & Heating DB |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ⚡ Units-Master | Built-in | Built-in | Built-in | Built-in | Built-in | In development | In development | In development | Built-in | Built-in | Not available | Not available | Not available |
| casavi | Built-in | Not available | External vendor | External vendor | Partial | Built-in | Built-in | External vendor | External vendor | Built-in | External vendor | Built-in | External vendor |
| iDWELL | Built-in | Not available | Not available | Partial | Built-in | Built-in | Built-in | External vendor | External vendor | External vendor | External vendor | Built-in | External vendor |
| hausmanager (net-haus) | Built-in | Not available | Not available | Not available | Partial | Built-in | Partial | Built-in | Built-in | External vendor | Built-in | Not available | Built-in |
| haus-manager (Schweighofer) | Partial | Not available | Not available | Not available | Not available | External vendor | Not available | Built-in | Built-in | Not available | External vendor | Not available | Built-in |
| HausPerfekt | Built-in | Not available | Not available | Partial | Partial | Built-in | Built-in | Built-in | Built-in | External vendor | Built-in | Built-in | Built-in |
| andromeda.One | Built-in | Partial | Not available | Partial | Built-in | Built-in | Built-in | Built-in | Built-in | External vendor | Built-in | Built-in | Built-in |
| leikom | Partial | Not available | Not available | Not available | Not available | Partial | Not available | Built-in | Built-in | Not available | Built-in | Not available | Built-in |
| dynvon | Built-in | Not available | Not available | Not available | Partial | Built-in | Partial | Built-in | Built-in | External vendor | Built-in | Not available | Partial |
| domizil+ | Built-in | Partial | Not available | Not available | Partial | Built-in | Built-in | Built-in | Built-in | External vendor | Built-in | Built-in | Built-in |
| homevote | Partial | Not available | Not available | Not available | Partial | Built-in | Built-in | Not available | Not available | Not available | Not available | Built-in | Not available |
| ITS HV | Partial | Not available | Not available | Not available | Not available | External vendor | Not available | Built-in | Built-in | Not available | Built-in | Not available | Built-in |
| IGEL Real | Partial | Not available | Not available | Not available | Not available | Partial | Not available | Built-in | Built-in | Not available | Built-in | Not available | Built-in |
| CONTHAUS | Partial | Not available | Not available | Not available | Partial | Partial | Not available | Built-in | Built-in | Not available | Built-in | Not available | Built-in |
Legend
- Built-in
- Fully part of the vendor's own product, developed and maintained in-house. No extra contract, no data sync, one support line.
- In development
- Not yet usable, but on the active engineering roadmap with a confirmed release window. Relevant for multi-month rollouts that can plan around it.
- External vendor
- Delivered by a separate vendor via integration, add-on or sync. Expect additional licence fees, a second support relationship, and data flowing across two systems.
- Partial
- The feature technically exists, but only at checkbox level: enough to tick the requirement, rarely enough to solve the underlying day-to-day workflow.
- Not available
- Not part of the product. No integration, no roadmap commitment — the workflow has to happen outside the platform.
Units-Master
Core Differentiators
What makes Units-Master fundamentally different from every other vendor in the market.
Differentiator 01
Process-driven workflows instead of static inboxes
Every ticket in Units-Master triggers an executable, multi-step Standard Operating Procedure (SOP) — no manual tag assignment, no ping-pong between staff members.
Market standard: tickets as plain text with manual categorisation. Who reacts and what happens next depends on the individual staff member.
Differentiator 02
Native voice AI agent, not a third-party tool
Inbound phone calls are handled entirely by the native voice AI agent: emergency dispatch, intake and ticket creation — autonomously, 24/7.
Market standard: casavi integrates MANGBL.AI as a third party. All other vendors have no telephony AI — internal or external.
Differentiator 03
In-app copilot Werner AI: contextual and action-capable
Werner AI is not a generic chatbot. It knows property history, summarises units, prepares accounting data and executes actions directly.
Market standard: vendors with "AI features" (andromeda.One, casavi) ship generic chat assistants without platform context or action capability.
Differentiator 04
Embedded service directory, wired into workflows
The /directory connects local tradespeople, plumbers, HVAC technicians and auditors directly to the automated ticket workflows — no media breaks, no manual coordination.
Market standard: casavi offers an external relay directory. All other vendors have no integrated tradesperson network.
Decision Guide
An honest assessment — for certain requirement profiles, competitors are the better choice.
Choose Units-Master when…
- You manage 200–5,000 units and want to scale without proportionally adding staff
- Your team operates in firefighter mode and you need standardised processes
- Tenant phone requests are a significant time drain
- You want an operating system — not another tool in an already fragmented stack
A competitor may fit better when…
- BK01 banking is mandatory and deepest EBICS integration is a priority → HausPerfekt
- WEG online voting is the only feature you need → homevote
- You are already deeply integrated into a legacy ERP's bookkeeping and migration is off the table
- Your focus is exclusively on social housing with specialist compliance → domizil+
Last reviewed and updated: 15 August 2026
All information without guarantee. Feature scope may change through product updates from the vendors listed.