All features at a glance: The tools for your new freedom.
From the initial tenant inquiry to the finished workflow—everything in one platform.
52 ready-made SOPs: Your knowledge advantage from the very first minute
Don't start from scratch. We provide you with all the expertise you need for modern property management.
Our 52 tried-and-tested standard operating procedures (SOPs) cover the entire spectrum of your daily work – from tenant changes to complex insurance claims. This saves you months of configuration time and immediately sets new quality standards in your team.
Visual workflow builder: Redesign your administration
Stop adapting to your software. With our interactive canvas, you can simply draw your processes as they work in reality.
The visual builder is the heart of your flexibility: change paths, add decision nodes, or customize our SOP templates to your individual needs with drag-and-drop functionality.
The engine for tasks, checklists, and forms
What you plan on the canvas comes to life here. Our workflow engine controls your team's daily work with surgical precision.
With intelligent human tasks, comprehensive checklists, and structured input forms, we ensure that data ends up where it belongs and tasks are never forgotten.
AI voice assistant: Redefining accessibility
Solve your administration's telephone dilemma. Our AI voicebot answers calls, has natural conversations with your tenants, and understands their concerns immediately.
Best of all, the AI is directly connected to the workflow engine. A damage report made over the phone immediately triggers the appropriate digital process in the background—without an employee having to pick up the phone.
Werner: The AI Assistant for Austrian Property Management
Most general-purpose chatbots fail miserably when faced with an Austrian utility bill. Not Werner. Our specialized AI assistant is thoroughly trained in the MRG, WEG, and the day-to-day work of local property managers. Use him as a digital second pair of eyes for error-free documents, let him draft confident emails during escalations, or deploy him as a patient onboarding partner for your junior property managers. Werner isn’t a toy—he’s your new top employee for day-to-day operations.
Herbert: The AI Assistant for Germany (Coming Soon)
While Werner is conquering the Austrian market, Herbert is currently hard at work learning German law. Our upcoming AI assistant is specifically trained in the processes, ways of thinking, and laws governing German property management—from the German Civil Code (BGB) and the German Condominium Act (WEG) to the Operating Costs Ordinance (BetrKV). Look forward to the same massive time savings in document review, email generation, and onboarding, but 100% tailored to the day-to-day realities of German property management.
Coming Soon
Ready for the next level of property management?
Why settle for isolated solutions when you can have a perfectly coordinated ecosystem? From the first automated tenant inquiry to the successfully completed ticket, Units-Master is the control center that finally makes your administration scalable.
Secure one of the 5 exclusive spots in our pilot program now and benefit from maximum support in digitizing your processes.
Start a quick check for pilot customers