From corporate IT directly to the foundation of property management.
Who is behind Units-Master and why we are rethinking real estate software.
Software and real estate – our DNA
In 2020, we reached a turning point. After years of successful software development as a service provider, we decided to combine our passion for code with our affinity for real estate. The move from pure service provider to SaaS (Software as a Service) provider was a done deal.
We began to analyze the property management software market in depth. The alarming result: the existing solutions on the market were often rigid, outdated, and simply did not cover the real, dynamic basic needs of modern property management. That was the birth of the vision for Units-Master.
The brains behind the technology: Serž Jordačijević (CTO)
Good software isn't built on guesswork, but on experience. Our CTO, Serž Jordačijević, has exactly that. After studying computer science and spending almost 11 years in software development at Siemens AG, he founded bitawaker GmbH in 2012.
Since then, his team has developed complex, highly secure software architectures for small businesses and industry giants alike, including Kapsch, Allianz Insurance, and Erste Bank and Sparkasse. This enterprise knowledge of stability and scalability is now the technical foundation of Units-Master.
Read more about our workflow engine
Out of the office, into practice
We knew that in order to build the best software for property managers, we had to think like property managers. You can't automate the administrative madness from behind a desk.
That's why Serž Jordačijević switched sides in early 2025 and studied at WiFi in Vienna. By successfully completing the courses to become a property management assistant (basic and advanced modules), we ensured that we not only write code, but also understand the legal, commercial, and human challenges of your everyday life in detail.
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The path to the finished solution: Practice meets process experts
With this deep understanding of the industry under our belts, we didn't just start programming. In numerous intensive workshops with management consultants specializing in property management, we dissected, analyzed, and optimized the real business processes of the industry.
The result of this work is our 52 tried-and-tested Standard Operating Procedures (SOPs). They were not developed in an IT lab, but based on real market needs, sound specialist knowledge, and years of expertise.
Read more about the ready-made SOPs
Our promise to you,
We combine the technical excellence gained from working with large corporations with the practical experience of the Austrian real estate industry. Units-Master is the tool that we, as property managers, have always wanted for ourselves.
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